Problema so stranicej tovara Template ProStore


after over 50 updates i made and ProStore Update , i have a problem in Prostore Template with any page with product -

http://www.gammamarket.com/lampa-svetodiodnaya-4/

Webasyst support said its a template issue only and they cant help.

I attach video here and upload to -

https://streamable.com/8zp0n

Now after refresh the product page with field , its always going down and not stay at place where must be ,
as well when just load the browser its going down as well , in mobile as well, more often in google chrome , in other browsers as well.

Please can you advice whats wrong is there and how to fix this? Can be answered in russian , Thank you.

8 ответов
  • Владимир Сергеев
    Разработчик
    Решение
    17 сентября 2019 16:33
    Hi!
    I can't reproduce your issue.
    In my google chrome behaviour of buy block is normal.
    Could you clear cache of your browser.
    If issue is still annoying you, please give me know what browser you use and what operating system as well.
  • Dmitrijs
    Решение
    17 сентября 2019 16:41

    I try in 2 operating systems Windows 10 and 7 and android , almost issue in chrome  , but opera , Mozilla as well. I clear all cache but its not help . Its happened after i perform update .

  • Владимир Сергеев
    Разработчик
    Решение
    17 сентября 2019 16:44

    It's very strange, because I can't still reproduce issue.
    Try to disable sticky option for buy block in theme settings.

  • Dmitrijs
    Решение
    17 сентября 2019 16:53

    Made deep cleaning of browsers , but now problem only in google chrome now , opera and other browsers show fine


    http://www.gammamarket.com/lampa-svetodiodnaya-4/

    But chrome still same problem its keep moving , why is this? In your chrome its working fine?

    • Владимир Сергеев
      Разработчик
      Решение
      17 сентября 2019 17:28

      I catched it!

      It jumps before all scrips loaded, after that going in right place.
      I have fast internet speed so I didn't see this moment.
      Try to add to prostore.user_css block following code:

      body .product_sidebar_holder.ready-to-stick {
          position: relative;
          right: 0;
      }

  • Dmitrijs
    Решение
    17 сентября 2019 21:23

    I try to find this file but unable to find at back end ,can you advice where the link to this file?

  • Dmitrijs
    Решение
    17 сентября 2019 22:11

    Hello

    I attach the video , 

    The problem only in google chrome and not in other chrome based browsers !

    The problem due Complex prices plugin on chrome only (has not been before update).

    When switch off plugin or move cursor where is show complex prices the filed move back to where must be (please see video) - 

    https://streamable.com/k8vbb

    May be need set plugin or ad any codes to plugin page?

  • Dmitrijs
    Решение
    18 сентября 2019 11:34

    I not try yet , do previous recommendation still actual to try as i understand it Complex prices plugin issue and google chrome? 

  • Dmitrijs
    Решение
    18 сентября 2019 13:29

    I make this and its start working as should be , Thank you very much !

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